Most training designers have been taught to “begin with the end in mind” which typically means observing and measuring what learners will be enabled to do immediately post training. Unfortunately, the translation from training into real performance on the job can quickly lose momentum unless a safety net is already in place to reinforce and reward the desired behaviors. It’s time to shift gears!
If you’re curious about how to refuel your training approach, you’re invited to join a ride-along presentation with a consultant from Volvo Group Trucks. Diana will walk through her experience with prototyping a performance support approach for Volvo designed to accelerate proficiency and productivity in Volvo’s dealer network.
You’ll find out:
• Why shifting to a performance support model is essential to high performance
• What a performance support design process looks like from the inside-out
• How to get started with implementing performance support in the workflow
Who should attend?
Learning & development professionals who design, manage or consult with stakeholders invested in improving performance on the job and employee and customer satisfaction.
About the presenter:
Diana Gallant is a workplace performance consultant with 18 years of experience designing learning solutions across multiple industries to meet business needs. As a practitioner, Diana has designed learning experiences across the full spectrum of formats including eLearning, virtual, seminar and classroom learning. Her current focus is on designing and implementing performance support components. She also conducts equine experiential learning workshops for corporate team building and leadership development. You can contact Diana by emailing her at email@example.com
This event is a webinar only.