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Chapter Webinar: Subject Matter Experts - Moment of Need Video & Support
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Chapter Webinar: Subject Matter Experts - Moment of Need Video & Support
Chapter Webinar: Subject Matter Experts - Moment of Need Video & Support

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When: Wednesday February 28, 2018
7:00 PM - 8:00 PM
Where: Learning delivered right to your desk!
United States
Debbie Richards, CEO Creative Interactive Ideas
Debbie Richards, CEO Creative Interactive Ideas

Registration Information
Online registration is available until: 2/26/2018

If you wish to learn more about Performance Support, then please explore our Performance Support SIG.

According to the “Five Moments of Need” model set forth by Bob Mosher and Conrad Gottfredson, there are moments when a learner requires certain bits of information in order to perform assigned tasks more efficiently and effectively. Just-in-time video is a great solution for those moments. But who will create those videos?

In this session, you’ll explore how subject matter experts (SMEs) can create short, just-in-time performance support videos for specific conditions or situations in which people require instruction or assistance. You will see a demonstration of the production process and receive a roadmap for success.

In this session, you will learn:

* About the process that makes the best use of everyone’s time
* How to fit the moment-of-need model into your organization
* How to identify the right approach for each moment of need
* About a concrete example to share with your SME team
* Tips for coaching and support 

About our presenter: Debbie Richards, president of Creative Interactive Ideas, was named one of the most influential people in corporate eLearning. Debbie serves as a consultant to corporations and organizations, and she currently works with clients to design, develop, and deliver adult learning programs with measurable impact through the use of emerging technologies. She is passionate about working with and mentoring other learning professionals, She is a past president of the ATD Houston chapter and a National Advisor for Chapters. She speaks at national conferences on emerging technologies.

Attendance at this event is open to:
ATDNY chapter members  

You must be registered by February 26, 2018 at c/o/b to participate.

Webinar information will be emailed directly to participants from the WebEx platform.


Debbie Richards:


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