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Half-Day Workshop: How to Determine if Training is the Right "Fix"
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Half-Day Workshop: How to Determine if Training is the Right "Fix"


When: Tuesday April 4 2017
9:00 AM - 12:30 PM EDT
Where: CUNY School of Professional Studies
119 West 31st Street
New York, New York  
United States
Sharon Smith, Director of Customer Enablement, NA, at Panviva
Hal Christensen



Registration for this event is closed.

Panviva, a performance support consulting and software company, has developed an elegant Situational Analysis methodology to help organizations pinpoint the performance gaps and design and develop effective interventions .In a 3-hour workshop on March 15, 2017 , Panviva will will share that approach.

Who Should Attend
Learning and Development professionals who influence decisions regarding the design and development of training and support solutions to solve client business challenges.

  • Instructional Designers

  • Senior Trainers

  • Managers who lead training teams

What You Will Learn
Understanding how to conduct a Situational Analysis will enable you to:

  • Clearly identify what the “fix” being requested is intended to fix and if training is an appropriate solution,

  • Clarify who is the intended audience,

  • Center on defining performance measurements,

  • Capture relevant documentation and resources that already exist,

  • Design a blend of training and just-in-time guidance for each role involved in order for them to achieve those measurement

What you will leave with

  • A solid understanding of how to conduct an effective Situational Analysis,

  • Practical tools (e.g.: worksheets) they can use to initiate Situational Analysis processes in their work the next day, and,

  • Preliminary plans for applying Situational Analysis to learning initiatives currently on their “to do” lists.

The  workshop will be conducted by Sharon Smith, Director of Customer Enablement, NA, at Panviva. Sharon has over 20 years experience analyzing business processes, managing large-scale performance improvement projects, and designing training strategies.

Local chapter members: $50.
Non-members: $60.

Coffee and breakfast snacks will be served from 9 AM - 9:30 AM

Contact: Hal Christensen


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