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Bob Mosher Informal Learning Event Recap

Wednesday, February 8, 2012   (0 Comments)
Posted by: Jesus Diaz
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The monthly chapter event was held on Tuesday, February 07, 2012 in lower Manhattan. The presenter of the night was Robert Mosher, Chief Learning Evangelist for Ontuitive, a company that provides embedded learning and performance support solutions. 

Bob talked about the changes in the L&D industry and the need for L&D professionals to keep up to date. Bob encouraged us to "tame the madness," which referred to not inundating employees, but instead providing them with the information and resources to direct their own learning. Bob noted the importance of the "Holistic Learning Ecosystem," coined by Allison Rossetti, which involves matching the employee's needs, on their time, and in the way that they want it.

Bob stated, "It's about performance, not learning." This statement may seem controversial to many L&D professionals and what we believe about what we do and how we do it, but it focuses on the alignment of L&D with the goals of the business. Bob presented the "5 Moments of Need," which includes:

  • Learning for the first time
  • Wanting to learn more
  • Trying to remember and/or apply
  • When things change
  • When something goes wrong

Bob emphasized that blended training is items 1 and 2 and that blended learning is items 1 through 5.

Bob's presentation involved much participation from the audience and the event concluded with a networking session. Members can find three articles by Bob in the "Knowledge Center" section under "Resources" at

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